As a result of overnight shifts in consumer behaviors, retail today looks quite a bit different than it did just last year. And as the pandemic continues to shape, Deloitte’s
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Bring It Back: Survey Reveals Intent to Return Sentiment
According to new data from ShipStation’s latest consumer survey, 69 percent of consumers expect to do more holiday returns in 2020 as compared to 2019. In part, the company said
Catering to Consumers’ Demand for a Speedy In-store Experience
Due to the global pandemic, this year has experienced acceleration across the retail industry in ways no predictions came close to capturing, from unprecedented shifts in consumer behaviors to new
Holiday Season Kickoff Reveals Permanent Shifts in Consumer Preferences
As the dust settles on this past holiday shopping weekend, it’s clear that Black Friday is now just another day of the week as industry experts note that consumers have
Retailers Must Earn Trust This Holiday Season
Consumers are understandably wary about holiday shopping this year in the wake of ongoing economic and public health crisis. According to PwC’s annual Holiday Outlook, only 55 percent of consumers
Amex Data Reveals Consumers’ Heightened Concern for Financial Wellness
According to the September installment of the Amex Trendex, a monthly trend report from American Express, consumers are shifting priorities to focus on financial wellness, with 62 percent saying they