Class-action lawsuit filed against Hyundai over EV charging ports

The plaintiffs also noted that Hyundai has already taken steps to address the issue, arguing these to be an admission.

According to a media report, a federal class-action lawsuit has been filed against Hyundai Group (Hyundai, Kia & Genesis) by EV owners, alleging a faulty vehicle charging port.

Owners of the Hyundai Ioniq 5, Kia EV6 and Genesis GV60 EV have alleged that their vehicle’s charging ports overheat during Level 2 charge. Owners in the lawsuit claim that the charging ports overheat within 30 minutes of a level 2 charging session. Hyundai Motor Group states that its EVs are capable of reaching a 100% charge via a level 2 charger within 5 to 7 hours, however, owners claim these figures have not been entirely representative of their personal experience. Also, the carmaker claims that their EVs support up to 48 amps charging rates, but customers have been facing charging failures at rates as low as 28 amps.

The plaintiffs have filed the suit in the United States District Court in the central district of California. The suit claims multiple owner complaints as well as video evidence of the faulty charging port. The plaintiffs also noted that Hyundai has already taken steps to address the issue, arguing these to be an admission and worthy of customer compensation. Reports state customers claiming their EVs now take up to 10 hours to fully charge on a Level 2 charger. A 2023 Hyundai Ioniq 5 owner also complained that the level 2 charger charges the batteries by only up to 5% per hour, requiring 20 hours to complete a full charge.

A Hyundai spokesperson though has stated that the company is aware of isolated reports of charging interruptions on the Ioniq 5 when using level 2 home chargers. The spokesperson further mentioned, “A software update is available for IONIQ 5 owners encountering this issue that reduces the likelihood of a stopped charging session by slowing the charging rate in response to charging temperature increases. Hyundai is further investigating the issue to determine the root cause and evaluate other possible solutions.”

Steve Berman, Managing Partner of the firm representing the owners, stated, “Not only do Hyundai, Kia, and Genesis continue to sell vehicles that are clearly incapable of performing as advertised, they also issued a software patch which substantially worsens charging rates and widens the gap between what they promised and what they delivered.”

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